Welcome to Firhill Court

At our accommodation, we’re all about building a safe, inclusive, respectful, and diverse student community

With the support of our property team, security, and University Support Services, your health, safety, and wellbeing are always our top priorities.

You’re never alone — we’re here every step of the way.

Find out more about the teams who will be supporting you throughout the year — because this is more than just accommodation, it’s your home.

The Firhill team is led by Chantal Wright, General Manager, who oversees the day-to-day running of Firhill and ensures you have a safe, comfortable, and enjoyable living experience.

Office Hours and Contact

You’ll find the team based at Firhill Reception, open Monday to Friday, 9am–5.30pm

Outside of these hours, our onsite Security team are available to support you.

📞 077 101 67479 or 0141 946 6468

📧 FirhillCourt@wearehomesforstudents.com

What the Team Can Help With

 General queries and guidance during your stay

 Arranging repairs and maintenance (via our inhouse MM Helpdesk app)

 Support with wellbeing, concerns or accommodation issues

 Accessing wider University support services

Domestic and Maintenance staff

Our Domestic and Maintenance team play a vital role in keeping your accommodation safe, clean, and comfortable. Here’s what you can expect from them:

 They clean and maintain communal areas (excluding your bedroom)

 Maintenance carries out minor repairs and helps with the general upkeep of the building

 Assisting the Accommodation Manager with the smooth operation of the site

 Remember - while our team maintains shared spaces, it’s important that you do your part too. Keep your bedroom, shared kitchen, and communal areas clean. Dispose of rubbish correctly using the external bin facilities provided — don’t leave waste on the ground where it can attract pests

 If you’re unsure about your cleaning responsibilities, just ask — our staff are happy to help and will check in regularly to ensure standards are maintained

Security Team

Our Security team is on-site after the property team finishes for the day, helping to keep the building safe, secure, and peaceful for everyone living here.

 They help maintain a calm and respectful environment – so don’t be surprised if they ask you to keep the noise down after 11pm

 They are here for your safety and wellbeing, so please feel free to approach them if you have any concerns or need assistance

 You can find them at Reception or contact them by phone at 077 101 67479

Whether it’s a question, a noise complaint, or something more serious, Security is here to help you feel safe and supported.

Exclusive Firhill Shuttle Bus Service

Getting to campus just got easier!

As a Firhill resident, you have access to our exclusive, free shuttle bus service — available only for students living here. Say goodbye to long walks and crowded public transport!

Our friendly and welcoming drivers will make sure you arrive at the University safely, comfortably, and on time.

 Free for Firhill residents

 Convenient pick-up and drop-off locations

 Reliable schedule tailored around Uni hours

 Hassle-free and eco-friendly commuting

Whether you're heading to a lecture, the library, or back home after a long day, our shuttle service has you covered.

Allocations Team

What do they do?

• They manage room allocations across university residences.
• Contact them if you want to move room or residence.
• Office hours: Monday-Friday, 8am to 5pm.
• For room allocation or contract enquiries 📞 +44 141 330 4743 📧 accom@glasgow.ac.uk
• For general accommodation enquiries on campus, please visit the Student Services Enquiry Team located on Level 2 of The Fraser Building, 📞 +44 141 330 7000 📧 studentservices@glasgow.ac.uk