How to contact the Residence Life team

Posted 10 months ago

Here for you at halls

Are you staying at one of our residences? Your site and Residence Life teams are here for you.

At your halls you are supported by the site team, who work 8am to 6pm Monday to Friday, and the Residence Life Team, who are on call 6pm to 8am Monday to Friday and 24 hours at weekends.

The site team are responsible for the day to day running of the hall and are on hand to answer any questions and ensure everything is as it should be in your flat.

The Residence Life team are current University of Glasgow students, who live on-site and provide out of hours advice and support to residents. They're fully trained to help with:

  • Settling into university life, getting to know your halls and the local area, and homesickness.
  • Health concerns, First Aid, Mental Health First aid, and accessing medical help.
  • Emotional support, course worries, exam stress, and signposting to university services.
  • Noisy neighbours, getting along with flatmates, and fire safety.
  • Arranging emergency repairs out of hours.

The Residence Life team also organise regular events for you to meet new people, try new things, and experience what Glasgow has to offer. They want you to make the residence your own and shape the activities that take place, so the team are always keen to know your ideas. 

How to contact us

Please leave your name, room number and phone number when calling or emailing so we can get back in touch if we need to.

During office hours, contact your site team:

Out of hours, contact your Residence Life team:

The best way to reach the team is by phone, however if the matter is not urgent you can send an email and they'll get back to you as soon as they can.

Keep up to date with news and events at halls

Keep an eye on your emails for our UofGLiving residence updates and follow us on Instagram and Twitter!