2025/2026

Welcome to Dumfries Residences – Dumfries Hall, Brooke House and Laurieknowe Hall

We are delighted that the Dumfries Residences will be your University of Glasgow home next semester and we look forward to welcoming you. In order to help you get off to a good start, we have compiled some information to ensure your arrival goes as smoothly as possible.

Fiona Weir - Residence Manager

Liz Young - Assistant Manager

Chris Cunningham - Assistant Manager

Arrival/ E-Induction

Prior to your arrival, please complete your online E-induction. In E-induction you’ll find out about many aspects of residence life including fire safety and student welfare. You’ll also be able to print your Arrival Pass which you can use when checking in.

It is essential that you advise us of your expected arrival date and time by emailing us at dumfries-accommodation@glasgow.ac.uk in order that we make the appropriate arrangements for you.

Banned Items

It is really important that we all live in residences safely. For that reason we have a list of items that you are not allowed to have in residence. If we find an item on this list in your room (or flat), it will be removed and you can collect it at the end of your stay with us.

Bedding

You need to bring or arrange your towels, bedding and bed linen. We are unable to accept deliveries in advance of your arrival. The only exception to this is UniKitOut bedding orders placed by Wednesday 3 September 2025.

Internet

Use our Quick start guide to Glide Internet and Wi-Fi

Support and Welfare

The Residence Life (ResLife) Welfare Team can help with settling in, support you on getting along with flatmates and to signpost you to other support services.

Monday to Friday 0800-2300

Saturday and Sunday 1500 - 2300

Tel: +44 (0) 141 330 2941

Email: reslifewelfare@glasgow.ac.uk

We recommend you download the Safezone app. At the touch of the button you will have access to welfare, first aid, general and emergency support.

Evening and weekend support

If you have lost your keys or have locked yourself out or there is a loss of electricity or water supply, contact Vigilant Security

Tel: +44 (0) 1387 247 842 or +44 (0) 782 527 9448

UofGLiving

If you’d like to keep up to date and have free access to recipes, advice, blogs and UofGLiving tips, check out our exclusive UofGLiving channel and stay in the loop. The Dumfries Residences' FAQs are also found here. To find out more about UofGLiving visit uofgliving.gla.ac.uk You can also find @UofGLiving on X and Instagram

Useful Contacts

Student Apartments - 89 Gibson Street, Glasgow, G12 8LD Tel: 0141 330 6182 or 0141 330 4117

Email: dumfries-accommodation@glasgow.ac.uk

Accommodation Services Tel: 0141 330 4743 Email: accom@glasgow.ac.uk

If you would like more information on Dumfries Hall, Brooke House or Laurieknowe Hall  or the accommodation process in general, please visit the Accommodation Services' web page. Should you have any further questions before arriving please contact us.

We look forward to meeting you and wish you every success during your time at the University of Glasgow.