Posted 2 years ago
Fri 19 Aug, 2022 12:08 PM
Check out our FAQs for the latest info and advice.
Pre-Arrival
Can I look around a typical room before I decide to accept?
Can I arrive before the start of my contract?
Where do I collect my keys?
Is there a car park attached to the Residence?
What do I need when living in halls?
Can I bring my bike?
Can I bring my own TV?
Is bedding provided?
Location and Travel
What is the residence address?
Where can I find travel directions?
How close is the Residence to the University?
How close is the residence to Dumfries town centre?
Are there medical facilities near the residence?
What is the surrounding area like?
Reception
How do I contact the main site reception?
What is the emergency contact number?
Is there anyone available out of office hours?
Is there a laundry on site?
My Room
What size are the beds?
When will I receive my room number and address details?
Will an inventory be carried out on my room / flat?
Will there be flat inspections during my time in residence?
Is Internet/WiFi available in the room?
Do I need to take everything out of my room at Christmas and Easter Holidays?
Can my friends stay overnight?
What happens if I lose my key?
What happens to my mail / parcel delivery?
How do I report a repair?
What am I responsible for cleaning?
How can I find out what the Block Halls Insurance Policy covers?
What if I want to move room or to a different site?
Can I extend my stay over the summer months?
My Kitchen
Does the residence have student cooking facilities?
Are cooking utensils/crockery etc. provided?
How can I recycle my waste?
Accommodation Fees
How do I pay my accommodation fees?
Are utilities included in the fees?
More questions?
If you have any questions not covered here, please contact Accommodation Services at accom@glasgow.ac.uk.