Did you know that Scotland benefits from some of the highest quality tap water anywhere in the world? It's soft, clean and completely safe to drink straight from the tap/faucet!

Scottish water is so good that Scottish Water have been installing Top Up Taps throughout Glasgow and countrywide so that you can fill up your reusable water bottle when you are out and about! Top up Taps can be found in Glasgow's Botanic Gardens and Queensberry Square in Dumfries. Check out Scottish Water's map for other locations and never get caught out for a refill!.

All of our residences have monitoring schedules in place to ensure that the water system is always in top condition but you can help us help keep the supply in great condition by following some easy steps:

• Try to make sure that all taps/faucets are used regularly or run for a few minutes per week to keep the water fresh.
• Report any water system defects, such as hot water temperature failure or dirty drinking water to your site team as soon as possible.
  
• If you return to your accommodation after a holiday or extended break, it is always a good idea to run the taps for 2 or 3 minutes to ensure you receive a fresh supply of water.
  

Prevent blocked drains and protect our water cycle

Blocked toilets, sinks and drains are a nuisance and can damage the environment as well. Here are some top tips to keep everything working as it should.

In your kitchen

• Do not pour fat, oil or grease down the plughole
• Remove leftover bits of food from plates and pots before washing
  

In your bathroom/ensuite

• Items that should not be flushed include wipes, sanitary items (tampons, towels etc.), cotton wool, cotton buds, nappies, condoms, bandages or contact lenses.
• You can flush toilet paper down the toilet in the UK
  
• Remove hair from the plughole after showering.
  
• Report any blockages as soon as possible so they can be repaired quickly. Remember you can do this online or by emailing or calling the office.
  

Further advice can be found on the Scottish Water website.