Need to know festive info!

The Murano Street Office will be closed from 2.00pm on Tuesday 24 December and will re-open at 8am on Friday 3 January 2025.  

During this time there will be 24-hour security based in the Central Services Building who you can reach by calling by calling 0141 895 3390.

Additional Office Hours

The office will be open as follows:

Tue 24/12/2024            8am - 2pm

Wed 25/12/2024           Closed

Thu 26/12/2024            Closed 

Fri 27/12/2024               8am - 4pm

Sat 28/12/2024              Closed

Sun 29/12/2024             Closed

Mon 30/12/2024            8am - 4pm

Tue 31/12/2024              8am - 4pm

Wed 1/1/2025                 Closed

Thu 2/1/2025                Closed

Fri 3/1/2025                8am - 6pm (normal opening hours)

Staying in halls over the hols? There's always someone to help! 

If you are going to be staying with us over the festive period remember that there is lots of assistance available at the residences 24/7 and from University Security! 

Security

As well as your local security team, you can always get in touch with our University Security team. They can be reached on 0141 330 4444, via the Safezone app or by dropping by to see them at the Gatehouse on main campus.

A few tips...

When leaving the flat ensure that windows and doors are properly secured. Keep front doors locked, even when you are in the flat.

Always make sure the block door locks behind you, and never let anyone you do not know into the building.If you are in a ground floor room, make sure that your valuables are stored out of sight and away from window sills.

When going away during the holiday period, please leave a contact number with either a flatmate or neighbour if possible so that you can be reached in case of emergency.

If you notice anything suspicious at any time, you can contact 24hr Security at CSB or you can telephone 101 for Police Scotland.

Repairs

If you require any emergency repairs please contact 24hr Security who will be able to report them to the appropriate contractor.

Problems with heating and/or hot water should be reported immediately as this will speed up any repairs.To help avoid problems with frozen or burst pipes, please leave your radiators turned on if you are away from the flat.

Please note any repairs submitted online will only be accessed by Office staff on the dates stated in the 'Additional Office Hours' section.

Lost Keys 

Replacement keys will not be available during the office closure so please take extra care with your room keys. If you are locked out, please contact 24hr Security.

24/7 Student Support Line

Throughout the winter break you will also have access to our 24/7 Student support line. You can call them free of charge on 0800 028 3766 or you can download the app by going to your App Store and searching for Wisdom. Through the app you'll find a wealth of support resources and can connect directly with a counsellor. 

For more on mental health support at the Uni, be sure too check out our UofGLiving list of mental health resources.

Estranged and Care Experienced Student Society

If you are care-experienced, estranged or both, the Estranged and Care Experienced Student Society will help you find other people with similar backgrounds and histories and create a non-judgmental, welcoming space that is open to all. For more information or to get involved visit www.glasgowunisrc.org/organisation/ece/ or email EstrangedCareExperienced@src.gla.co.uk. 

ResLife

Our Residence Life teams will be stopping for a well-earned Christmas break on Sunday 22nd December but they'll be back on duty on Friday 3rd January 2025. 

What's On?

There's going to be loads going on in Glasgow over the festive period so, if you're going to be in the city, make sure you get out and experience it!  

Our friends in International Student Support have pulled together this handy guide for things to do over the Winter break and it features lots of fun activities and events to get involved with. We've also got some festive activities in out UofGLiving What's On in December. 

The Uni is also running a special Winter hosting scheme where you can be matched with a University of Glasgow staff member and enjoy a festive activity with them! 

Got a question? 

If you have any queries regarding the above, please do not hesitate to contact your residences office via mssv@sanctuary-students.com.