• In Queen Margaret all the bedrooms have ¾ size beds (4ft wide).
• In Winton Drive all rooms have single beds.

You will receive your full room and address details upon checking in.

Upon arrival, you must complete your room inventory (which will be sent to your email address).

There will be two flat and room inspections carried out during your stay and you will be provided with further information on this when you arrive.

Yes, Wi-Fi provided by Glide is available in all rooms and flats within Queen Margaret and Winton Drive. You can find out how to get connected with our UofGLiving Quick Start Guide.

Any issues with the internet should be raised with Glide directly. You can report your issues directly, 24 hours a day 7 days a week, by contacting;

• Email: studentsupport@glide.co.uk

• Telephone: 0333 123 0115

No, your contract includes holiday periods, you do not have to remove your belongings.

Yes, outside of arrivals weekend and Freshers Week, you are able to invite a friend to stay overnight in your bedroom for a maximum of three nights, per calendar month, free of charge. 

Please refer to the Accommodation Services Overnight Guest policy and procedure for more info. 

Please note that overnight guests are not permitted during Freshers' Week and Arrivals Weekend.

You must let staff at reception at Queen Margaret know.Please try to avoid carrying your keys with anything that would identify your address. A charge will be made for the replacement key and fob.

Mail is delivered directly to the letter boxes at the front door of the flats. If an item is too big for your letter box, the postman will put a note in your letter box telling you where to collect it.

We do not take parcels at reception.

All repairs must be reported to the office and staff will take appropriate action. 

In an emergency outside of office hours you should contact the duty Residence Life Assistant who will call the relevant member of the maintenance team. This is in an extreme emergency only.

If the repair is non-urgent and the office is closed please complete an on-line repair form.

You are responsible for cleaning your own bedroom and keeping all shared areas such as kitchen, toilets and showers clean and tidy throughout the week. Your flat kitchen and communal areas will receive a weekly service by site staff.

University of Glasgow has arranged contents insurance cover for you with Endsleigh, the number 1 student insurance provider.

Input your policy number HH1357 at www.endsleigh.co.uk to check your policy details. Here you will find more information on how to check what is covered, some key exclusions and limitations, how to check your policy excess, how to extend and personalise your cover and most importantly, how to make a claim

It may be possible to extend over the summer months, but places are limited. You will be asked to complete a form in third term indicating that you wish to extend. Please note that you may be required to move flat.