Posted 2 years ago
Fri 19 Aug, 2022 12:08 PM
Check out our FAQs for the latest info and advice.
Pre-Arrival
Yes, please contact Accommodation Services or Maclay Residences Office prior to your visit to check availability. Rooms can also be viewed on our Flickr album and in our 360 image gallery.
We also have a 360° film tour of Maclay available on our YouTube channel.
Alternatively you can check the University website for a list of University Open days where it may be possible to visit the Residence.
If accommodation is available, yes. Please email Accommodation Services at accom@glasgow.ac.uk to register your interest and check availability.
Students arriving before the start of the accommodation contract cannot be guaranteed accommodation and you may be required to find alternative accommodation before the start date of the contract.
All arrival information will be available on the Accommodation website - www.gla.ac.uk/myglasgow/accommodation/arrivalinformation/
You will be able to collect your keys from the Maclay reception which is located to the left as you enter the site.
Yes, free car parking facilities are available on site, please register your car with reception upon arrival.
Everything that is required for independent living! This includes, bedding and bed linen, crockery and cutlery etc. Check out our What to Bring to Uni guide for more info.
If you would like to pre-order some of these items before you come to Glasgow we have teamed up with UniKitOut to help you order all your bedroom, bathroom and kitchen essentials and have them waiting for you when you arrive. Just head to www.unikitout.com, select your items and remember to enter the discount code GLASGOW10! when making your purchase to get 10% off your order.
If you are an overseas student and you need an adaptor, please ensure that the adaptor and any electrical equipment conforms and are marked to the British Standard (BS) or CE standard, as adaptors that do not meet the standard will be removed.
Yes, we have secure bike sheds onsite, however, you may wish to arrange additional insurance cover as your residence insurance will only cover Bikes up to a certain amount based on forced entry and only when locked in University designated storage areas. A free bike shed key can be collected from reception.
Yes, you can bring your own TV but you are responsible for arranging and paying your own TV licence. Arial Sockets are only available in the kitchen common area.
See https://www.tvlicensing.co.uk for more information
Students will need to provide their own bedding, bed linen and towels.
If buying bed linen please check that sizes are either UK single or UK double as sometimes sizes will vary according to manufacturer.
Location and Travel
Maclay Residences
9 Cooperage Place
Glasgow
G3 8Q
You'll find a Google map for Maclay in the Arrival Information page on the Accommodation Services website
Approximately 20 mins walk (medium walking speed) to the main campus. You'll find more our UofGLiving Walking Guide.
Maclay is around 30 min on foot to the city centre.
For more information of Getting around Glasgow be sure to check out our UofGLiving guide.
An airport bus service runs approximately 8 times per hour to Buchanan Bus Station in the city centre. (The service runs from 0630 to 2400 hours, Monday to Friday and on Sundays, and from 0600 to 2400 hours on Saturdays. For further information regarding this service telephone 08705 505050. From the city centre you can take a taxi to Maclay Residences. See Glasgow Airport travel information for more details.
Alternatively, you could take a taxi from the airport directly to the accommodation.
There is a bus stop on Sauchiehall Street approximately 7 mins walk from Maclay Residences where you can travel to the main campus via the city centre (transferring at Buchanan bus station) . One provider of this route is First Bus.
If you are under-22 you may also be eligible for free bus travel.
Yes, a medical practice is located on the Main Campus, other practices are located within a short walk from the residence.
Find out more about registering with a GP .
Maclay Residence is located at the end of a street which has many other student halls of residence located on it and is near the Finnieston area popular with students and young professionals.
SWG3, an arts and entertainment venue is located next door and you're only a short walk from Kelvingrove Art Gallery and Kelvingrove Park.
Check out our Area Guide for more info...
The weather in Glasgow is varied and will change season to season. Due to the location of the city the climate is oceanic in nature. Temperatures are mild and we do recommend to bring a raincoat and warm layers for the colder months.
Reception
Tel: 0141 339 6272
Email: maclay@glasgow.ac.uk
The office telephone number is 0141 339 6272 and is available 24hrs a day
The Office is usually open from 8 a.m. till 6 p.m. weekdays (4 p.m. on a public holiday if it falls on a term time date).
The Duty Residence Life assistant is in the office from 6 p.m. till 7 p.m. all 7 days. They are also on call throughout the night.
Maclay Residences office is open from 8am - 6pm, Monday to Friday.
The Residence Life Team – pastoral staff members appointed by the University are responsible for the flats outwith office hours. There are also night security staff based at Maclay who are on duty each night from 5pm to 8am.
You will be invited to a site induction and welcome talks where you will meet members of the management and pastoral team and representatives from Police Scotland and Scottish Fire and Rescue who will all pass on some helpful hints to ensure you get the most out of your stay.
Yes, the laundry at Maclay is located right next to the site office.
For more information on our site laundry please see our Let's Do Laundry Guide.
Mail is delivered directly to the letter box of each flat. If an item is too big for the letter box and no one is available to collect it in the flat, a card from the delivery company will be left advising you how to collect it.
When you move into the residences you will be provided with your full postal address. Please be very careful and specific when issuing your address to avoid any confusion/incorrect deliveries. No reference should be made to 9 Cooperage Place when you provide your address.
Please note reception cannot take delivery of any items either before your arrival or during term time
My Room
In Maclay, the Single Ensuite rooms have single beds and the Standard and Large Ensuite rooms feature ¾ sized beds (fits UK double bedding size).
You will receive your full room and address details upon checking in
Upon arrival, you must complete your room inventory (which will be sent to your email address).
There will be termly flat and room inspections carried out during your stay, you will be provided with further information on this when you arrive.
Yes, Wi-Fi is available in Maclay and all flats within the residence through Optify.
Any issues with the internet should be raised with Optify directly. You can report your issues directly to Optify, 24 hours a day 7 days a week, by contacting;
- Phone: 0333 308 0090
- Email: care@optifyyourworld.com
No, your contract includes holiday periods, you do not have to remove your belongings.
Yes, outside of arrivals weekend and Freshers Week, you are able to invite a friend to stay overnight in your bedroom for a maximum of three nights, per calendar month, free of charge.
Please refer to the Accommodation Services Overnight Guest policy and procedure for more info.
Please note that overnight guests are not permitted during Freshers' Week and Arrivals Weekend.
You should notify staff as soon as possible and a spare key can be issued via the office with a charge of £20 per key being made for its replacement. For additional security please avoid labelling your key with any specific room details
All repairs must be reported to the office and staff will take appropriate action. In an emergency outside of office hours you should contact the duty Res Life Assistant who will call the relevant member of the maintenance team. This is in an extreme emergency only. If the repair is non-urgent and the office is closed please complete an on-line repair form.
You are responsible for cleaning your own bedroom and keeping all shared areas such as kitchen, toilets and shower clean and tidy throughout the week. Regular checks are carried out to ensure areas are kept clean.
University of Glasgow has arranged contents insurance cover for you with Endsleigh, the number 1 student insurance provider.
Input your policy number HH1357 at www.endsleigh.co.uk to check your policy details. Here you will find more information on how to check what is covered, some key exclusions and limitations, how to check your policy excess, how to extend and personalise your cover and most importantly, how to make a claim.
Room Transfer forms will be available from 9am on the Monday of Freshers Week. The transfer form will be available on your accommodation account, this is the on- line portal you used when creating your application. You will need your user name and password in order to log on. If you would like more information on this please contact accommodation services directly at accom@glasgow.ac.uk or 0141 330 4743
It may be possible to extend over the summer months, but places are limited. You will be asked to complete a form in third term indicating that you wish to extend. Please note that you may be required to move flats
My Kitchen
Each kitchen at Maclay is well-equipped with: cooker; fridge-freezer; microwave; kettle; toaster; breakfast bar; and individual shelf space.
No, crockery etc. is not supplied by the University. We do supply an iron, ironing board, vacuum cleaner, brush, shovel, mop and bucket
You have 1 general waste bin and 1 recycling bin in your flat kitchen. These can then be taken to the grey general waste and blue recycling bins which are situated at the front of the residence. Paper, cans, tins and plastic bottles can all be recycled in the blue bins.
Glass recycling is available behind 11 Cooperage Place.
For more on recycling in UofG residences see our UofGLiving guide.
Accommodation Fees
All of your accommodation fees are paid through your MyCampus account.
The main options for paying your accommodation fees are Direct Debit, Monthly Payment Plan or via a single one-off payment.
Just remember to make arrangements to set up your payment plan immediately to ensure that you are on time for the first instalment that is due in October.
You'll find out more about paying your fees on UofGLiving and on the Accommodation Services website.
Yes, all heating, hot water and electricity, and internet is included in your rent
More questions?
If you have any questions not covered here, please contact Accommodation Services at accom@glasgow.ac.uk
